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| POSITION DESCRIPTION | AIIA SURVEY OF SALARIES AND REMUNERATION PACKAGING AUGUST 2010 |
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Bid Manager |
| Position Code: | 4580 | | Career Level: | 4 |
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Responsible for
Managing the timely application of the Bid Process by providing control and tracking through the Bid Box for non-standard, complex customer solutions. |
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Reports To
Business Manager and/or Senior Bid Manager. |
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Supervises
May have supervisory responsibility. |
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Main Activities
Advising the sales force on availability and cost of services for a region and suggesting alternatives where appropriate.
Advising sales and account managers on bid/no bid decisions.
Managing bid signoff requests, including initial screening, acknowledging, tracking and obtaining final approval from Bid Authorisers both within and outside the region.
Collating responses from suppliers within agreed turnaround targets and, when necessary, suggesting and negotiating appropriate alternative solutions to be delivered.
Liaising with Corporate Finance to build the cost of any Offer to the project end.
Assisting in the production of the Terms and Conditions to the project end.
Providing bid and customer service input to regional sales staff, including Third Party Agreements.
Establishing and maintaining a shadow portfolio of solutions regularly demanded by customers.
Producing reports on the area's response to bid requests as required.
Supporting company policy in the area of security, with particular emphasis on the protection of sensitive customer information.
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Key Skills
Ability to function as a member of a multi-functional, multi-cultural, multi-organisational team.
Ability to work under minimal supervision.
Ability to work to tight and demanding deadlines to ensure bids are responded to in a timely fashion.
Good written, spoken communication skills.
Strong numerical and analytical skills.
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Internal Contacts
Sales, Sales Support, Customer Service Managers and Product Managers. |
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External Contacts
Customers at all levels. |
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Typical Experience
At least 2 -5 years support experience in Bid, Sales or Customer Service environment. |
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Other Comments
A diploma/degree in Telecommunications, Engineering or Business Administration desirable. An excellent knowledge of IT services and their application by large organisations. |
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