POSITION DESCRIPTIONAIIA SURVEY OF SALARIES AND REMUNERATION PACKAGING AUGUST 2010
Position Title: Resource Coordinator
Position Code:4955
Career Level:2

Responsible for
Assisting with the delivery of effective and timely allocation and deployment of resources and skills across projects or accounts in order to fulfil client demand and achieve business objectives.
 
Reports To
Resource Manager.
 
Supervises
No supervisory responsibilities.
 
Main Activities
  • Co-ordinating internal staff allocation to meet project requirements.
  • Liaising with third party/external resource providers in order to negotiate and secure necessary resources to fulfil project demand.
  • Monitoring, reviewing and reporting on resource allocation and deployment.
  • Escalating resource allocation problems to more senior team members.
  • Accurately documenting resource allocation and maintaining the skills database.
  • Assisting with the resolution or management of conflicts between competing projects requiring resources.
  • Participating in project performance reviews and keeping abreast of internal staff development plans.
  • Evaluating the Resource Management process and escalating process improvements to Management.
  •  
    Key Skills
  • Knowledge of effective Resource Management processes.
  • Team player.
  • Relationship management skills and client focus.
  • Results orientation.
  • Ability to persuade, negotiate and influence outcomes.
  • Excellent communication skills.
  •  
    Internal Contacts
    Resource Managers, Account Managers, Service Delivery Managers, Internal Recruitment staff and Human Resources Staff.
     
    External Contacts
    Clients, external skill providers (partner, agencies, contractors).
     
    Typical Experience
    1 - 3 years of experience within Resource Management.
     
     

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