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| POSITION DESCRIPTION | AIIA SURVEY OF SALARIES AND REMUNERATION PACKAGING AUGUST 2010 |
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Quality Team Leader |
| Position Code: | 5640 | | Career Level: | 4 |
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Responsible for
Leading a team of test analysts to ensure application changes are completed accurately and tested for design flaws, and ensuring the quality management system complies with local and international standards. |
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Reports To
Quality Manager. |
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Supervises
Test Analysts and Senior Test Analysts |
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Main Activities
Ensuring that all completed work is checked for technical accuracy, adequacy and design flaws.
Testing different parts of a designed system for effectiveness. Establishing a quality program to ensure regular quality control checks of all products through various stages of production and/or processes.
Assisting the Quality Manager with reviewing and updating the quality system regularly in order to maintain and improve its effectiveness.
Investigating customer complaints, often visiting their premises for on-site analysis and rectification.
Undertaking commercial risk reviews and contributing to negotiations.
Assessing, auditing and validating internal qualification of vendors.
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Key Skills
Sound IT background.
Strong interpersonal skills.
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Internal Contacts
Business units and commercial department, users, project team. |
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External Contacts
Clients, industry groups, consultants, suppliers, carriers, contractors. |
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Typical Experience
At least 5 - 7 years of well rounded IT experience with some experience in project management, and a certificate in quality management. May have a degree or tertiary level diploma in computing. |
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