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| POSITION DESCRIPTION | AIIA SURVEY OF SALARIES AND REMUNERATION PACKAGING AUGUST 2010 |
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Repair Centre Engineer |
| Position Code: | 3430 | | Career Level: | 2 |
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Responsible for
Performing Repair Centre activities to ensure the timely and satisfactory service and repair of computer equipment. |
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Reports To
A Senior Repair Centre Engineer, or Repair Centre Manager. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Carrying out repairs and testing of computer equipment and peripherals.
Maintaining job costing and Repair Centre records.
Completing reports on serious warranty claims.
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Key Skills
Developed skills in computer engineering and detailed product knowledge and training are of most importance.
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Internal Contacts
Sales and Marketing staff, Systems and Software Development staff. |
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External Contacts
Customers, distributors, parts suppliers and sub-contractors. |
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Typical Experience
At least 3 to 5 years experience in computer servicing/repair with sound technical training and practical product repair experience. |
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Other Comments
The emphasis of the role is on the repair and testing of circuit boards, power supplies, etc. |
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