POSITION DESCRIPTIONAIIA SURVEY OF SALARIES AND REMUNERATION PACKAGING AUGUST 2010
Position Title: Professional Services Manager - State/Sector
Position Code:4516
Career Level:6

Responsible for
Managing and developing consulting services on a state or industry sector basis to achieve budgeted targets.
 
Reports To
Corporate Professional Services Manager/Director.
 
Supervises
A team of Project Managers and Consultants.
 
Main Activities
  • Formulating state policies and strategies to optimise consulting performance and customer satisfaction.
  • Ensuring that the branch meets its profitability targets, maximising revenue per consultant within agreed cost constraints and without compromising the integrity and standards of the company.
  • Negotiating major contracts with both customers and subcontractors.
  • Allocating of human resources to ensure most effective development of skills and maximum achievement of revenue.
  • Developing programs for the continuing training and development of staff to keep them abreast of change.
  • Establishing and controlling revenue and expense budgets for department.
  • Recruiting at professional services management levels and senior personnel.
  •  
    Key Skills
  • Strong management background particularly in technical, human resource and finance disciplines.
  •  
    Internal Contacts
    National Sales and Marketing Management, Support and Research and Development departments.
     
    External Contacts
    Major customers and contract organisations.
     
    Typical Experience
    Typically has tertiary qualifications in a technical discipline and at least 10 years management experience at a senior level and at least another 5 - 8 years in managing consulting projects.
     
    Other Comments
    The role is high profile, probably requiring regular presentations to significant industry groups impacting on the operation of the company in the state.
     
     

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