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| POSITION DESCRIPTION | AUSTRALIAN GENERAL INSURANCE INDUSTRY NOVEMBER 2010 |
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Mail Room Manager |
| Position Code: | 1435 | | Career Level: | 3 |
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Responsible for
Coordinating and managing the day-to-day running of the mailroom and ensuring that office communications are delivered to the business in a timely and efficient manner. |
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Reports To
Support Service Manager. |
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Supervises
Mailroom Officers. |
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Main Activities
Coordinating and managing the daily mailroom functions and staff.
Ensuring the reliable and timely distribution of all mail to the business and external parties.
Controlling all supplier costs associated with mail and office communications and advising users of the most cost effective means of distribution.
Controlling and participating in the sorting and distribution of incoming and outgoing mail.
Controlling courier dispatches between inter-office locations.
Controlling of all archives leaving and arriving at head office.
Negotiating contracts for courier and mail services.
Providing a regular written report to the Support Services Manager.
Assisting with staff performance evaluation.
Maintaining and managing the repair of all office communication equipment.
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Key Skills
General knowledge of all business units and key personnel.
Ability to develop an efficient and productive team.
Ability to manage work flow of staff.
Ability to work under pressure and to deadlines.
Effective communication skills.
Sound MS Office skills.
Thorough knowledge of available national and local distribution services.
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Internal Contacts
Staff at all Levels. |
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External Contacts
Postal and Delivery Employees, Suppliers of Stationary and Equipment. |
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Typical Experience
At least 2 years experience in a high volume mail distribution environment and previous Team Leader or supervisory experience. |
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