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| POSITION DESCRIPTION | AUSTRALIAN GENERAL INSURANCE INDUSTRY NOVEMBER 2010 |
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Fraud Investigations Manager |
| Position Code: | 6370 | | Career Level: | 5 |
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Responsible for
Maintaining a specialist investigations unit which provides cost effective fraud prevention, detection and investigation services. |
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Reports To
Chief Manager Legal Compliance and Public Affairs. |
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Supervises
May supervise up to 10 staff |
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Main Activities
Investigating suspicious and fraudulent claims.
Developing a highly skilled investigations team
Developing anti-fraud strategies and policies and creating a high level of awareness within the organisation.
Liaising with police, witnesses, solicitors, claimants etc.
Compiling briefs and statistical reports.
Managing and controlling activities and workload for the area.
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Key Skills
Strong leadership skills.
Strong communication skills
Presentation and negotiation skills
Knowledge of general insurance, claims processes and legal environment.
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| Internal Contacts |
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| External Contacts |
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Typical Experience
Management experience. Qualifications and experience in investigations. |
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