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| POSITION DESCRIPTION |
AUSTRALIAN TELECOMMUNICATIONS INDUSTRY FEBRUARY 2012 |
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| Position Title: |
Bid Analyst |
| Position Code: |
Aon.SLS.15129.3 |
| Career Level: |
3 |
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Responsible for
Managing the timely application of the Regional Bid Process by providing control and tracking through the Regional Bid Box for non-standard, complex customer solutions.
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Reports To
Regional New Business Manager.
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Supervises
No supervisory responsibilities.
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Main Activities
Advising the Sales force on availability and cost of services in a specific region and suggesting alternatives where appropriate.
Advising Sales and Account Managers on bid decisions.
Managing bid sign-off requests, including initial screening. Acknowledging, tracking and obtaining final approval from Bid Authorisers both inside and outside the region.
Collating responses from Suppliers within agreed turnaround targets and suggesting and negotiating appropriate alternative solutions to be delivered to meet the project end requirements when necessary.
Liaising with Corporate Finance to build the cost of any offer to the project end and assisting in the production of the terms and conditions of any offer to the project end.
Providing relevant quality bid and customer service input to regional Sales staff, including Third Party Agreements.
Establishing and maintaining a shadow portfolio of solutions regularly demanded by customers.
Producing reports on the areas response to bid requests as required.
Actively supporting company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
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Key Skills
Ability to function as a member of a team, to work to tight deadlines and to organise and present information clearly.
Self confident with the ability to work under minimal supervision.
Good communication skills and strong numerical and analytical skills.
Excellent knowledge and understanding of Telecommunication services and their application by large organisations.
Proficiency in Microsoft applications: Access, Excel, Word.
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Internal Contacts
Sales, Sales Support, Customer Service Managers and Product Managers.
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External Contacts
Customers at all levels.
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Typical Experience
At least 2 -5 years working experience as a support staff in Bid, Sales or Customer Service environment. A diploma or degree in Telecommunications, Engineering or Business Administration desirable.
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Other Comments
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