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| POSITION DESCRIPTION |
AUSTRALIAN IT SPECIALISTS APRIL 2012 |
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| Position Title: |
Resource Manager |
| Position Code: |
Aon.PRO.90808.4 |
| Career Level: |
4 |
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Responsible for
Delivering the effective and timely allocation and deployment of resources and skills across projects or accounts in order to fulfil client demand and achieve business objectives.
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Reports To
Operations Manager.
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Supervises
A Team of Resource Co-ordinators.
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Main Activities
Providing advice on strategies to optimise the use of internal and external resources.
Developing and managing the recruitment process for all external resources.
Establishing, maintaining and enhancing relationships with third party/external resource providers in order to negotiate and secure necessary resources to fulfil project demand.
Forecasting resource demand and identifying risk areas by monitoring, reviewing and reporting on resource allocation and deployment. Advising on realistic expectations for resources and providing alternate resource solutions where applicable.
Ensuring that accurate documentation regarding resource allocation and skills is maintained.
Resolving or managing conflicts between competing projects requiring resources.
Participating in project performance reviews and keeping abreast of internal staff development plans to effectively allocate resources for future projects.
Evaluating the Resource Management process and identifying, creating, documenting, communicating and implementing process improvements.
Leading a team of Resource Co-ordinators to ensure the smooth allocation and deployment of internal and external resources.
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Key Skills
Extensive knowledge of effective Resource Management processes.
Team building capability and excellent communication skills.
Relationship management skills and client focus.
Results orientation.
Ability to persuade, negotiate and influence outcomes.
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Internal Contacts
Other Resource Managers, Account Managers, Service Delivery Managers, Internal Recruitment staff and Human Resources Staff.
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External Contacts
Clients, external skill providers (partner, agencies, contractors).
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Typical Experience
At least 5-8 years of experience within Resource Management.
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Other Comments
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