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| POSITION DESCRIPTION | AUSTRALIAN SAP SPECIALISTS DECEMBER 2010 |
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SAP Basis Administrator |
| Position Code: | 11 | | Career Level: | 3 |
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Responsible for
Maintaining and supporting the operational effectiveness of the SAP environment according to established strategies, procedures and guidelines. |
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Reports To
SAP Basis Team Leader, Senior Manager - IT Services/Infrastructure. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Managing SAP Basis and SAP databases.
Monitoring, tuning and performing trend analysis of the System/Network performance.
Contributing to the development of operational procedures.
Actioning Basis incidents and requests of customers.
Performing administrative activities.
Managing own service desk calls.
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Key Skills
Strong analytical, troubleshooting and problem solving skills.
Good oral and written communication skills.
Good time management and the ability to prioritise competing tasks.
Thorough knowledge of security policies and procedures.
A capacity for systematic analysis.
Knowledge of SAP oriented tools to automate daily administration tasks e.g. Mercury, ABAP Query, IDOC, etc.
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Internal Contacts
All users, SAP Project Teams, Technical Support Department. |
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External Contacts
Vendors of Hardware, Service and Software, Customers and SAP. |
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Typical Experience
Tertiary level qualifications in Computer Science or Information Technology or similar, coupled with SAP Basis training with at least 1 - 3 years experience in a similar or related SAP Basis role. |
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